Frequently asked questions

Answers to common questions about using Astra Learners.

General Overview

What exactly is Astralearners?▾
AstraLearners is an all-in-one hub designed to simplify home education. We provide a single space where families can access interactive lessons and labs, automate their scheduling and record-keeping, and securely store external work. It’s everything you need to manage your journey in one place.
Is this a full curriculum or a supplement?▾
AstraLearners offers over 8,000 lessons across a variety of subjects, from Key Stage 1 through to GCSE. Because we don’t enforce rigid pathways, our platform is flexible enough to be used as a comprehensive full curriculum or as a supportive supplement. This allows every student to set their own pace and follow their own goals.
Do I need to Live in the United Kingdom to use Astralearners?▾
We welcome "Astra Learners" from every corner of the globe. You’ll have full access to our interactive tools, progress logging, and 24/7 learning resources regardless of your time zone. Just a quick heads-up: our 8,000+ lessons are specifically designed around the UK education system. If you’re homeschooling abroad, we recommend checking the content to ensure it fits your local curriculum goals.

Learning Experience

What are "Passports"?▾
Passports are focused topic studies broken down into bite-sized units. Each unit acts as an interactive "fact file" followed by a quiz to check comprehension. To make learning more rewarding, every Passport features four tiers of progression—Bronze, Silver, Gold, and Platinum—with difficulty increasing as students earn stamps for their collection. It’s a fun, structured way to build deep knowledge in specific areas.
How do the "Interactive Labs" work?▾
Our Interactive Labs are designed to take students on a progressive journey from foundational basics to advanced mastery. These labs provide a hands-on, virtual environment where children can experiment and solve problems in real time. By starting simply and gradually increasing in complexity, the labs allow students to build confidence and discover new skills through active exploration rather than just passive reading.

Privacy & Reporting

How safe is my child's data in the Vaults?▾
Privacy and security are our highest priorities. We’ve designed a restricted system that ensures only the parent and child can access the contents of their Vault. To provide an extra layer of protection, we use a secure "on-demand" link system: whenever you request a file, a unique, temporary link is generated for that session. Once the link is used or the session ends, it is automatically invalidated, ensuring your data remains private and protected on our secure servers.
Can I use the reports for legal homeschooling records?▾
Our ultimate goal is to provide a seamless, "one-click" solution for all your legal record-keeping needs. While we are constantly refining our reporting features to ensure they meet the highest standards of quality and detail, requirements can vary significantly between different local authorities. We recommend using our reports as a robust foundation for your records while cross-referencing them with your specific local guidelines as we continue to evolve this feature.

Account & Technical

Is there a cost to use AstraLearners?▾
We offer two simple membership tiers designed to support your family’s journey. Our Standard Membership is £9.99 per month (or £89.99 annually), while our Pro Membership is £14.99 per month (or £129.99 annually). By choosing an annual plan, you can enjoy full access to our resources while saving over 25% compared to monthly billing.
Can I manage multiple children under one account? (And do they get separate logins?)▾
Absolutely. One of the key benefits of AstraLearners is that a single subscription covers your entire family. Each child receives their own unique login, allowing them to build an independent learning journey and track their individual progress. While we offer up to four learner profiles as standard, we are more than happy to accommodate larger families—simply get in touch, and we will gladly adjust your account limit to meet your needs.
What devices does it work on?▾
AstraLearners is accessible on most modern devices. For the most immersive experience, we recommend that children use a computer or tablet for their lessons, as our interactive labs and games are best viewed on a larger screen. To keep things convenient for parents, we’ve specifically optimized the scheduling, reporting, and logging tools for mobile use, ensuring you can manage your family's records seamlessly from your phone while on the go.
How do I get help if something breaks?▾
We’ve made reporting issues simple for both parents and children. If you spot a glitch—big or small—you can use the "Report Bug" button found at the top and bottom of every page. This alerts our team immediately so we can make the necessary adjustments. Alternatively, you can always reach us directly via email at support@astralearners.com.

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